Terms of Service

These terms are the agreement between you and SteadyRange for your use of the SteadyRange website and app. By creating an account or using the service, you accept them. If you do not agree, please do not use SteadyRange.

SteadyRange is a personal tracking tool for blood glucose, weight, blood pressure, activity, and medications, with trends and plain-language summaries built from the readings you enter. It is designed to help you see and share your own numbers.

SteadyRange is not a medical device, and nothing in it is medical advice, diagnosis, or treatment. Reports show the share of logged readings in range, not continuous time in range. GMI and estimated A1C are withheld until source and coverage can be validated. Standalone calculator results illustrate formulas and are not laboratory results. Always talk with a qualified clinician about your health, and never start, stop, or change treatment based on what you see here alone. In an emergency, contact your local emergency service.

You are responsible for your account, for the accuracy of what you enter, and for keeping your sign-in secure. Please let us know promptly if you believe someone else has gained access to your account. You must be old enough to form a binding contract where you live in order to use SteadyRange.

Only enter data you have the right to enter. If you record information on behalf of someone else, you are responsible for having their permission.

Please use SteadyRange only for its intended purpose. Do not attempt to break, overload, probe, or gain unauthorized access to the service or to other people's data; do not scrape or resell it; and do not use it for anything unlawful. We may limit or suspend access that threatens the service or its users.

The core of SteadyRange is free: logging your readings, trends, on-device insights, and dose reminders. Plus is an optional paid subscription that adds sharing, exports, the calendar feed, and proactive emails, at the prices shown on the pricing page.

Plus is billed in advance through our payment processor and renews automatically until you cancel. You can cancel anytime from Settings; your Plus features continue through the end of the period you already paid for, and canceling simply returns you to the free plan without deleting any of your data. We may change prices or what each plan includes, and will give notice of material changes before they affect you. If something goes wrong with a charge, reach us through the contact page and we will make it right.

You own the health data you enter. You can export a full backup or erase your data at any time. We do not sell your data or hand it to advertisers. How your data is stored and handled is described on our privacy page, which forms part of these terms.

Family includes five people total: an adult main account, one spouse, and children under 17 when added. Spouses must be 18 or older. Children aged 13-16 use separate sign-ins and must accept sharing of existing and future glucose, weight, blood pressure, and active medication records with the main account. They can leave to stop sharing. Children under 13 do not create sign-ins; an adult parent or legal guardian manages their glucose and weight profile. Child tracking does not provide adult BMI calculations or medication guidance.

Family is $29 per month or $290 per year in USD, billed automatically until canceled. Accounts created through September 30, 2026 in America/New_York can add Family without an additional charge, and retain their existing subscription price. A member's independent paid subscription is not canceled when they join; they can manage it separately. Removing a member stops sharing without deleting their independent account. Deleting a parent-managed child profile deletes its live records; downloaded copies cannot be recalled.

SteadyRange, including its software, design, text, and branding, belongs to us and is protected by law. These terms do not give you the right to copy it, redistribute it, or build a competing service from it. Your data stays yours; you grant us only the permission needed to run the service for you, such as storing your readings and generating the reports you ask for.

SteadyRange uses trusted third parties to operate, including a payment processor for subscriptions and an email provider for account and reminder messages. Your use of those features is also subject to those providers' own terms and privacy practices.

SteadyRange is provided on an as-is and as-available basis, without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted or error-free, or that any estimate it shows will match a laboratory result. You are responsible for how you use the information, and for all medical decisions, which belong with you and your clinician.

To the fullest extent permitted by law, SteadyRange and the people who operate it will not be liable for any indirect, incidental, special, or consequential damages, nor for any health decision made in reliance on the service. To the extent we are found liable for anything, our total liability is limited to the amount you paid us for SteadyRange in the twelve months before the claim.

You can stop using SteadyRange and close your account at any time, and you can export your data first. We may suspend or end access that violates these terms or puts the service or its users at risk. Sections that by their nature should survive, such as the disclaimers and the limitation of liability, continue to apply after your use ends.

We may update these terms as the product changes. When a change is material, we will give reasonable notice, such as a note on this page or an email. Continuing to use SteadyRange after a change takes effect means you accept the updated terms.

These terms are governed by the laws of the United States and of the state in which SteadyRange is operated, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be handled in the courts located there.